Retail Management Certificate Program
The Retail Management Certificate Program is accepting students. If you are presently working in retail and want to advance your career, this is the program for you. For more information, please contact Faruk Tanyel at the George Dean Johnson, Jr. College of Business and Economics.
Retail Management introduces participants to the evolving world of retailing with a focus on the changing characteristics of retailers, building a sustainable competitive retailing advantage, and increasing retail profitability. Emphasis is placed on recruiting, training and motivating great employees, and creating strategic advantage through improved customer service and information systems.
Communicative Spanish for Retail Personnel emphasizes a communicative approach to the development of fundamental oral language skills in Spanish. Vocabulary and structures are adapted to situations and circumstances most likely to be encountered by personnel working in retail business. Students will develop oral skills in asking and responding to questions, giving directions, and providing information.
Accounting/Financial Analysis enables managers to learn how to plan, control, evaluate performance and apply accounting principles to problem solving retail issues. This class will also focus on principles of external financial reporting for retail business, including determination of financial position.
The Management Skills course focuses on human behavior so that students in positions responsible for others can enhance their chances for success. Topics include personality, emotions, and personal traits affecting motivation. Students examine the difference between managing in status quo environments and leading changes that can make the future different and better.