Girl on Laptop

ALL TUTORIALS

Adobe | Blackboard | Copier Functions | Digital Signage | echo360 | Gaming (New!) | Juniper VPN | Microsoft Exchange Email | Microsoft Office | Password Reset | Phone System | Printing | Promethean Boards | Smart Classroom | Software Purchase | Video Tutorials (New!) | VIP | Virtual Machine | Virus Protection | Wireless

Adobe
How to Password Encrypt an Adobe Acrobat Document

Blackboard
Changing Your Contact Email
Changing Your Password

Copier Functions
How to Copy
How to Fax
How to Scan and Email

Digital Signage
Digital Signage Content

echo360
Downloading and Installing the Personal Capture Tool
Editing a Recording
How to Prepare Class for Lecture Capture
Opening the echo360 Personal Capture tool
Recording Using the echo360 Personal Capture Tool
Using the echo360 Web Interface
Where are My Recordings Stored Locally on My Computer

Gaming
Connecting Nintendo Wii to Wireless
Connecting Playstation 3 to Wireless
Connecting Xbox 360 to Wireless

Juniper VPN
How to Install and Connect through Juniper VPN

Microsoft Exchange Email
How Do I Set Up Microsoft Exchange on My Android Phone
How Do I set Up Microsoft Exchange on My Apple Device

Microsoft Office
How Do I Password Encrypt an Office document

Password Reset
How to Reset Your USC Upstate Password Online

Phone System
Instructions for Basic Voicemail
Local Calling Instructions
Long Distance Dialing
Instructions for Using the Cisco 7905 Model Phones
Instructions for Using the Cisco 7960 Model Phones
Advanced Cisco IP Voice Mail Instructions

Printing
General Print and Copy Help
Installing a Network Printer for Faculty & Staff
How Students Can Print on Campus
How to Print to the Held Queue (Faculty/Staff)
Wireless Printing Instructions for Personal Laptop
Wireless Printing From Your Personal Mac Laptop

Promethean Boards
How to Install the Activ Driver for Promethean Boards

Smart Classrooms
JCBE Smart Classroom Lectern Instructions

Software Purchase
Microsoft Home Use Program (Faculty & Staff)
Student Personal Software Purchases

Video Tutorials
Echo360
Getting to Know Your Laptop
H Drive
Installing and Logging into VMWare
Juniper VPN
Microsoft Communicator
Network Printers
Outlook 2010 Contacts
Outlook 2010 Signatures
Windows 7 Taskbar

VIP
Self Service Carolina (Banner)
Registering for Classes
How to Find Your VIP ID Number
How to Set Your VIP Pin Online
Adding Funds to Your Carolina Card Account

Virus Protection
How to Install Microsoft Security Essentials
How to Install Malwarebytes

Virtual Machine
How to Install the VMWare Client
Using Your Zero Client

Wireless
Setting up the Wireless Network on a Windows Computer

Help Desk
client support
864-503-5257 
Remote Assistance
Report issues through email
  at helpdesk@uscupstate.edu

Hours of Operation

Monday thru Friday
8 a.m. -
5:30 p.m.

Contact Us
USC Upstate
Information Technology & Services
800 University Way
Spartanburg, SC 29303
Phone: 864-503-5257
Fax: 864-503-5065
Faculty/Staff Directory