Utility Menu

IT Masthead 2

ITS Departments

Client Services exists to assist faculty, staff and students to effectively incorporate technology into their endeavors. This department is responsible for campus-wide computer support, technology and the ITS Client Support Desk (located in Administration 109). The Director of Client Services is Kevin Hodges

Network Services deals with the network backbone, the wired and wireless access environment, and the Active Directory structure and server farm for the campus. They manage USC Upstate's telephone and digital network services, hardware and equipment repairs, student telephone service and voice mail. The Director of Network Support and Telecommunications is Chris Hanke.

Information Systems is responsible for USC Upstate's administrative databases used by offices and departments across the college. Information Systems supports the gathering, processing and interpreting of information relative to the administrative tasks that support the academic mission of USC Upstate. The Director of Information Systems is Scott Corbin.

Media Services provides other non-computer needs for all departments at USC Upstate, such as audio and video production services, media (videotape, CD, and DVD) duplication and project consultation, as time allows. The Director of Media Services is Robert Thomas.

Learning Technologies serves to advance excellence in teaching and learning by creating and sustaining innovative and interactive programs in support of faculty development in learning technologies. The Director of Learning Technologies is Cindy Jennings.

Help Desk
client support
Remote Assistance
Report issues through email
at helpdesk@uscupstate.edu

Hours of Operation

Monday - Thursday
8:00 a.m. - 10:00 p.m.

8:00 a.m. - 5:00 p.m.


Phone Support: 
5:00 p.m. - 10:00 p.m.

Contact Us
USC Upstate
Information Technology & Services
800 University Way
Spartanburg, SC 29303
Phone: 864-503-5257
Fax: 864-503-5065
Faculty/Staff Directory