How to Reset Your USC Upstate Password Online
Currently enrolled students, newly accepted students, and students who have been away from the University for no more than a semester can use the Web site password.uscupstate.edu to reset their student password. If you are unable to reset your password online, you can reset your password in person by visiting the ITS Help Desk in Administration 109. Make sure to bring your student ID card or driver's license. The Help Desk is unable to reset passwords over the phone, or via e-mail.
Step 1
Enter your USC Upstate network username in the box, as shown below. Your username is the first part of your e-mail address (whatever comes before @email.uscupstate.edu). It is also the same as your Blackboard username. If you aren't sure what your username is, you can find it by logging into VIP, clicking the Technology link on the left, and then choosing the Show Me Network Username option there. If you are a newly accepted student, you should find your network username towards the bottom of your acceptance letter. Once you have entered your username, click the Continue button.
Click here for more detailed instructions on finding your network username in VIP.
Step 2
Enter your VIP ID number in the box, as shown below. Your VIP ID number is the eight-digit, randomly assigned number used to login to VIP instead of your USC ID (SSN). You can find your VIP ID number by logging into VIP, clicking the Personal link on the left, and the choosing the Show Me MY VIP ID option. Newly accepted students should have their VIP ID number in their acceptance letter. After entering your VIP ID number, complete the Turing Test by entering the sequence of characters found at the bottom of the page in the Word Verification section, as shown below. Once you have entered your VIP ID and completed the Word Verification, click the Continue button.
Click here for more detailed instructions on finding your VIP ID number in VIP.
Step 3
Finally, enter your new password, as shown below. After entering your password in the first box, you must enter it again in the second box for verification purposes. Passwords must be at least six characters long. It is highly suggested that you don't use anything easy to guess as your password, such as your significant other's name, your pet's name, your name, your birthday, etc. Once you have entered your password in both boxes, click the Reset Password button once.
You will receive a confirmation that your password has been successfully reset. It may take up to a minute for the confirmation page to appear. Once you receive this confirmation, your password will have been successfully reset for your student e-mail, on campus computer login, the campus wireless network, and off campus library access. This password reset will not affect your Blackboard password or VIP password.
Click here to reset your USC Upstate password online.
Still having trouble? You can contact the Help Desk at (864)503-5257, e-mail us at helpdesk@uscupstate.edu, or stop by in person in Administration 109. The Help Desk is open Monday - Friday, 8:30 AM - 5:00 PM.