How to Reset Your USC Upstate Password
Currently enrolled students, newly accepted students and
students who have been away from the University for no more than a semester can
use the website password.uscupstate.edu to reset their student password. If
you are unable to reset your password online, you can reset your password in
person by visiting the ITS Help Desk in Administration 109. Make sure to bring
your student ID card or driver's license. The Help Desk is unable to reset
passwords over the phone or via email.
If you are on a University computer on campus, press control, alt and delete and then choose "change a password" to create a new password.
If you are off campus or using a personal computer, follow these steps: Resetting your password from off campus
Currently, faculty and staff members who have forgotten their password are unable to reset their passwords online. To reset your password you will
need to either come to the help desk or contact the administrative assistant in
your department to request a new password.
Enter your USC Upstate network username in the box, as shown below. Your
username is the first part of your email address (whatever comes before
@email.uscupstate.edu). It is also the same as your Blackboard username. If
you aren't sure what your username is, you can find it by logging into VIP,
clicking the Technology link on the left and then choosing the Show Me
Network Username option there. If you are a newly accepted student, you should
find your network username towards the bottom of your acceptance letter. Once
you have entered your username, click the continue button.
Click here for
more detailed instructions on finding your network username in VIP.
Enter your VIP ID number in the
box, as shown below. Your VIP ID number is the eight-digit, randomly assigned
number used to login to VIP instead of your USC ID (SSN). You can find your VIP
ID number by logging into VIP, clicking the Personal link on the left, and the
choosing the Show Me MY VIP ID option. Newly accepted students should have
their VIP ID number in their acceptance letter. After entering your VIP ID
number, complete the Turing Test by entering the sequence of characters found at
the bottom of the page in the Word Verification section, as shown below. Once
you have entered your VIP ID and completed the Word Verification, click the continue button.
here for more detailed instructions on finding your VIP ID number in
Finally, enter your new
password, as shown below. After entering your password in the first box, you
must enter it again in the second box for verification purposes. Passwords must
be at least six characters long. It is highly suggested that you don't
use anything easy to guess as your password, such as your significant other's
name, your pet's name, your name, your birthday, etc. Once you have entered
your password in both boxes, click the reset password button once.
will receive a confirmation that your password has been successfully reset. It
may take up to a minute for the confirmation page to appear. Once you receive
this confirmation, your password will have been successfully reset for your
student email, on campus computer login, the campus wireless network and off
campus library access. This password reset will not affect your Blackboard
password or VIP password.
here to reset your USC Upstate password online.
Still having trouble?
You can contact the Help Desk at (864)503-5257, email us at email@example.com or stop by in person in Administration 109. The Help Desk is open Monday -
Friday, 8:30 AM - 5:00 PM.