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BOOKS, AUDIO AND VIDEOIf you would like to borrow any of the following books, videos or DVDs, please contact Mary Hoey at
firstname.lastname@example.org or 503-5344.
Audio and Video
Category – Multicultural
Multicultural Education for the 21st Century by Carlos F. Diaz (2001)
Shows teachers how to incorporate effective teaching practices into multicultural classrooms.
Leadership in a Diverse and Multicultural Environment: Developing Awareness, Knowledge and Skills by Mary L. Connerley and Paul B. Pedersen (2005)
Provides leaders with the tools necessary to effectively interact with all individuals.
Multicultural Manners by Norine Dresser (1996)
Incisive guide to etiquette for today’s multicultural society.
Raising Multicultural Awareness in Higher Education by Ana Maria Klein (2006)
Taps into the appropriate mechanisms for increasing cultural awareness among teacher candidates.
Multicultural Competence in Student Affairs by Raechele L. Pope, Amy L. Reynolds, and John A. Mueller (2004)
Offers student affairs professionals and faculty a model of core competencies for developing the skills needed to work effectively with a diverse student body.
Multicultural Law Enforcement: Strategies for Peacekeeping in a Diverse Society, Third Edition by Robert M. Shusta, Deena R. Levine, Herbert Z. Wong, and Philip R. Harris (2005)
Comprehensive coverage of sensitive topics and issues related to diversity and multiculturalism facing police today and in the 21st century.
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Category – Discrimination
Federal Law of Employment Discrimination, Fifth Edition by Mack A. Player (2004)
Reliable guide to the federal law of employment discrimination. Summary covers common law; labor relations; public employees and the Constitution; statutes, the Equal Employment Opportunity Commission (EEOC), and more.
The Color Complex: The Politics of Skin Color Among African Americans by Kathy Russell, Midge Wilson, Ph.D., and Ronald Hall, Ph.D. (1992)Addresses controversial issues surrounding physical appearance in the African-American community and help to bring understanding, justice, and healing.
The Denny’s Story: How a Company in Crisis Resurrected Its Good Name by Jim Adamson (2000)In the early 1990s, the Denny's Restaurant chain was faced with charges of racial discrimination that severely damaged its image. This book is a real-life account of how the company pulled itself out of a public relations nightmare and earned back the trust of its customers.
Understanding Prejudice and Discrimination by Scott Plous (2003)
An anthology of research articles, polls, legal decisions, news reports, and personal narratives.
Category – Sexual Harassment
Class Action by Clara Bengham and Laura Leedy Gansler (2002)
The true story of Lois Jenson, a petite single mother who was among the first women hired to work at a northern Minnesota iron mine more that thirty years ago. It’s the true story that inspired the major motion picture “North Country.”
Academic and Workplace Sexual Harassment by Michele Paludi and Carmen A. Paludi, Jr. (2003)
A handbook of cultural, social science, management and legal perspectives.
Unwelcome and Unlawful: Sexual Harassment in the American Workplace by Raymond F. Gregory (2004)
Information for women who may be sexual harassed in the workplace as well as for those suffering same-sex harassment and for male victims of sexual harassment.
Sexual Harassment in Higher Education: From Conflict to Community by Robert O. Riggs, Patricia H. Murrell, and JoAnne C. Cutting (1993)
Presents the legal bases and origins of sexual harassment. Examines the nature and prevalence of sexually harassing behaviors on campuses and explores institutional responses concerning policies, procedures, and educational programs.
The Manager’s Guide to Preventing a Hostile Work Environment: How to Avoid Legal and Financial Risks by Protecting Your Workplace from Harassment Based on Sex, Race, Disability, Religion or Age by Wanda Dobrich, Ph.D., Steven Dranoff, Ph.D., and Gerald L. Maatman, Jr. Esq. (2002)
Serves as a toolkit to become a better manager and provides a clear understanding of hostile environment harassment.
What Every Manager Needs to Know About Sexual Harassment by Darlene Orlou and Michael T. Roumell (1999)A complete sexual harassment “answer book” designed to help you protect yourself, your employees, and your company from the serious and costly consequences of sexual harassment lawsuits.
Category – Diversity
Meeting the Challenge of Cultural Diversity in Higher Education in the New Millennium by Vernon L. Farmer (2002)
The challenge of higher education in the new millennium of meeting the needs of culturally diverse students may be difficult for some to understand and even more difficult for others to accept. Provides us with a means to analyze, discuss, reflect, and generate a new vision for the 21st century.
Diversity on Campus by David Schuman and Dick Olufs (1995)A look at how one’s identity is affected by diversity. It shows that diversity is an ongoing issue, both on campus and in society.
Diversity at Work: The Business Case for Equity by Trevor Wilson (1996)Hands on, practical guide to the why and how-to of striving for diversity and equity in the workplace.
Making Diversity Work: Seven Steps for Defeating Bias in the Workplace by Sondra Thiederman, Ph.D. (2003)
Offers fresh and fascinating ideas for reducing bias--one person at a time.
America and the Challenges of Religion Diversity by Robert Wuthnow (2005)
First effort to assess how well the nation is meeting the current challenges of religious and cultural diversity.
Diversity & Motivation: Culturally Responsive Teaching by Raymond J. Wlodkowski and Margery B. Ginsberg (1995)
Provides the most comprehensive and useful answer for college and university faculty that ask themselves “How can we become more effective teachers of a culturally diverse student body?”
What Makes Racial Diversity Work in Higher Education: Academic Leaders Present Successful Policies and Strategies by Frank W. Hale, Jr. (2004)Shares what has been most effective in helping institutions to create an atmosphere and a campus culture that not only admits students, faculty and staff of color but accepts and welcomes their presence and participation.
Category – Affirmative Action
A History of Affirmative Action 1619 – 2000 by Philip F. Rubio (2001)
A long view of what we now call affirmative action.
When Affirmative Action Was White: An Untold History of Racial Inequality in Twentieth-Century America by Ira Katznelson (2005)
A revelatory look at the history of affirmative action from the New Deal to Lyndon Johnson’s great society and beyond.
Responding to the New Affirmative Action Climate: New Directions for Student Services by Donald D. Gehring (1998)
Explores how to achieve that educational goal while complying with confusing and sometimes conflicting laws and judicial pronouncements.
Reverse Discrimination-Dismantling the Myth by Fred L. Pincus (2003)A unique, detailed treatment of what affirmative action is legally, what it is in practice, and the evidence for and against it.
Category – Americans with Disabilities Act
Pocket Guide for the ADA: Americans with Disabilities Act Accessibility Guidelines for Buildings and Facilities by Evan Terry Associates, P.C. (1997)
A quick reference to primary requirements of ADA Accessibility Guidelines.
The Americans with Disabilities Act: What You Need to Know by Mary B. Dickson (1995)
Offers information on hiring, accommodating and supervising employees with disabilities.
Category – Employee Relations
Perfect Phrases for Documenting Employee Performance Problems by Anne Bruce (2005)
This quick reference tool is perfect for managers who need to find effective ways to document performance problems and then to be able to offer practical, helpful feed back to those individuals.
Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction, Revised Edition by William C. Byham, Ph.D. and Jeff Cox (1998)In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they "own" their jobs.
Why Employees Don’t Do What They’re Supposed To Do and What To Do About It, Updated Edition by Ferdinand F. Fournies (1999)This book offers practical solutions to the problems of employee performance.
Discipline without Punishment: The Proven Strategy That Turns Problem Employees into Superior Performers, Second Edition, by Dick Grote (2006)This book introduces a positive approach for getting problem employees to meet--and often even exceed--job requirements.
Quick Team-Building Activities for Busy Managers: 50 Exercises That Get Results in Just 15 Minutes by Brian Cole Miller (2004)This book presents 50 fun, practical exercises to build teams.
Your Rights in the Workplace, Seventh Edition by Attorney Barbara Kate Repa (2005)An easy-to-use guide of employee legal rights, covering everything from affirmative action to wrongful demotion.
Painless Performance Evaluations: A Practical Approach to Managing Day-to-Day Employee Performance by Marine E. Green (2006)This book is a collection of tools and methods, as well as a guide for those who are looking for new, more effective ways to manage performance.&
The Handbook of Coaching: A Comprehensive Resource Guide for Managers, Executives, Consultants, and Human Resource Professionals by Frederick M. Hudson, Ph.D. (1999)First resource to offer a compendium of basic information about the burgeoning field of adult coaching—the art of guiding individuals and organization to function at their most effective and creative levels.
The Performance Appraisal Handbook: Legal & Practical Rules for Managers, Second Edition, by Amy DelPo (2007)
This guide provides a unique combination of practical and legal information, plus easy-to-follow steps. You can also find checklists, sample forms and policies, and audio dialogues on CD-ROM.
Big Book of Humorous Training Games by Doni Tamblyn and Sharyn Weiss (2000)This manual gives step-by-step directions that will help new and veteran trainers infuse their workshops with humor, fun and creativity. It includes dozens of games on popular training topics, from creativity to management skills to dealing with change.
The Employer’s Legal Handbook, Seventh Edition by Fred S. Steingold (2005)This book shows you how to comply with workplace laws and regulations, run a safe and fair workplace and avoid lawsuits.
The Progressive Discipline Handbook: Smart Strategies for Coaching Employees by Margie Mader-Clark and Lisa Guerin (2007)This book explains how to improve faltering performance and lead your employees to success while avoiding legal trouble. Also, it includes dos and don’ts, skills-building exercises, as well as templates, forms, worksheets and a discussion guide on CD-ROM.
The Supervisor’s Guide: The Everyday Guide to Coordinating People and Tasks by Jerry Brown and Denise Dudley (1989)All areas of knowledge that are crucial to good supervision – delegation, communication, hiring, training and more – are covered in this easy-to-use guide.
Hiring and Firing: What Every Manager Needs to Know by Marlene Caroselli (1993) Revised Edition
A valuable resource to help you succeed with the personnel process.
Coping With Supervisory Nightmares: Twelve Common Nightmares of Leadership and What You Can Do About Them by Michael and Deborah Singer Dobson (1997)This book helps you expand and improve your communication and administrative ability.
How To Deal With Difficult People by Paul Friedman (1994) Revised Edition
This hands-on book contains both a “system analysis” program and self-study guides to help you achieve and maintain harmonious relations with others.
Saying “NO” To Negativity: How to Manage Negativity in Yourself, Your Boss and Your Co-Workers by Zoie Kaye (1996)
This book will teach you how to put negative thoughts and behaviors behind you –whether they’re your own or coming from the people around you.
Assert Yourself: Developing Power-Packed Communication Skills to Make Your Points Clearly, Confidently and Persuasively by Lisa Contini (1996)
This book offers wise insight and practical advice on what you can do every day to be a more confident communicator and the kind of powerful person whose ideas are sought out and respected.
Lifescripts: What to Say to Get What You Want in Life’s Toughest Situations by Stephen Pollan and Mark Levine (2004) Revised Edition
This book provides a road map to navigate successfully through the most perplexing, problematic workplace dialogues you may face in the course of your business life.
The Eight Essential Steps to Conflict Resolution (Preserving Relationships at Work, at Home and in the Community) by Dudley Weeks, Ph.D. (1992) This book explains why conflict is unavoidable and how viewing it in this light can remove the fear that keeps us from approaching it directly and positively.
Fierce Conversations (Achieving Success at Work & in Life, One Conversation at a Time) by Susan Scott (2004) This book explains how you can transform everyday conversations with effective ways to get your message across – and get what you want.
Crucial Conversations (Tools for Talking When Stakes Are High) by Kerry Paterson, Joseph Grenny, Ron McMillan, and Al Switzler (2012) This book gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career.
The Five Dysfunctions of a Team by Patrick Lencioni (2002) This book reveals the five dysfunctions that go to the very heart of why teams –– even the best ones –– often struggle. It outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team.
Building Conflict Competent Teams by Craig E. Runde and Tim A. Flanagan (2008) This book is a guide for anyone who wants to develop the self-control, self-awareness, and constructive behavior patterns that will enhance their team experience.
Conflict Management in the Workplace (How to Manage Disagreements and Develop Trust and Understanding) by Shay & Margaret McConnon (2012) This book offers an understanding of the nature of conflict and structures, which enable the reader to negotiate a solution.
Category – Miscellaneous
Race, Ethnicity, Gender, and Class: The Sociology of Group Conflict and Change,Third Edition by Joseph F. Healey (2003)
Materials included in the text relate to prejudice, racism, assimilation, stratification and pluralism, and their relation to larger social change processes. Students benefit tremendously from learning about the perspectives that relate to understanding race relations occurring at multiple levels.
The Equal Opportunities Handbook: How to Deal with Everyday Issues of Unfairness, Fourth Edition by Phil Clements & Tony Spinks (1994)Sets out straightforward procedures, relevant to all types of situations, and demonstrates how simple it is to behave with fairness, courtesy and sensitivity to all.
The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals by Shawn Smith, JD, and Rebecca Mazin (2004)Addresses 200 questions that every employer need to deal with, from recruiting and hiring to discipline and termination, compensation and benefits to training and employee relations.
King: A Biography by David L. Lewis (1978)The life of Dr. Martin Luther King.
The Souls of Black Folk by W.E.B. DuBois (1989)Classic exploration of the moral and intellectual issues surrounding the perceptions of blacks within American society at the turn of the century.
And Don’t Call Me a Racist! By Ella Mazel (1998)A treasury of quotes on the past, present, and future of the color line in America.
How to Succeed on a Majority Campus: A Guide for Minority Students by Marc Levey, Michael Blanco, and W. Terrell Jones (1998)Focuses on the minority experience and how to not just cope but win at the academic game.
How Minority Students Experience College: Implications for Planning and Policy by Lemuel W. Watson, Melvin C. Terrell, Doris J. Wright, and Associates (2002)Provides a cross-cultural perspective to assist educators and professionals in moving their institutions toward the ideal of a well-adapted multicultural campus.
When Generations Collide: Who They Are. Why They Clash. How to Solve the generational Puzzle at Work by Lunne C. Lancaster and David Stillman (2005)Provides hands-on methods to close the generation gaps in today’s workplace.
Audio and Video:
Preventing Harassment on Campus: It’s Everyone’s Responsibility by North Carolina State University (2002) 1 VHS tape
Discusses unlawful harassment and also includes four vignettes that feature harassment based on race, sex, disability, and religion.
Ensuring Equal Employment Opportunity & Non-Discrimination in the Workplace and Academic Environment (2003) 2 VHS tapesDesigned to provide managers and supervisors the basic knowledge of the many Equal Employment Opportunity Laws that impact them in the workplace and academic arena.
From Sex to Religion…and Everything in Between 2 VHS tapesWorkplace harassment training videos that challenge viewers to identify harassing behaviors and suggest appropriate ways to handle various situations through realistic scenarios that address all categories of harassment (sex, race, color, religion, age, etc.). The managers’ version emphasizes the manager’s special role in handling harassment claims. The employee version emphasizes what harassment is, and what employees should do if they find themselves victimized by it.
Forums, Zones and Codes: The First Amendment and Free Speech on Campus - a virtual seminar series by NACUA Institute (2004) 2 DVD’s
This program will address the difficult issue of reconciling the need for an orderly, effective and respectful educational environment with the fundamental values of individual freedom of speech and association represented by the First Amendment. The program will focus on two key aspects of campus First Amendment rights and the analytical framework appropriate to examining these issues and identifying possible solutions.
The Eye of the Storm with Jane Elliott (1970) 1 DVDThis documentary explores the nature or prejudice in a dramatic third-grade classroom experiment conducted in a small Midwestern town in the United States – a town without ghettos, blacks or campus unrest. It demonstrates how quickly wholesome, friendly schoolchildren can be infected with the ugly virus of discrimination that leads to frustration, broken friendships and vicious behavior.
A Class Divided, Then and Now by PBS Video (1986) 1 VHS tapeThis VHS continues the story of Jane Elliott and her sixteen third-graders of 1970, eleven of whom returned to Riceville in 1984 for a reunion with their former teacher.
Unlocking The Keys To Creative Thinking – presentedby Brad Withers (2010) 1 DVDThis DVD shows how to generate innovative ideas that accomplish all your goals and multiply your value in the workplace.
Supervisory Solutions - presented by Janet Kirch (2008) 1 DVDThis unique video program is designed to build your skills in six major facets of supervision. Through explanation and example, you’ll learn that you can easily master these skills and that they will become the biggest contributions to your personal effectiveness.
Communicating With Poise and Power by Michelle Poley and Zoie Kaye (2007) 2 CD’sTwo audio CD presentations that will clarify and simplify the way you approach and communicate with people.
The Power of Positive Discipline by KANTOLA Productions LLC 1 DVDAs a manager, part of your job is helping the people you supervise to satisfy job requirements. Employees who fail to meet expectations not only reduce the productivity of your workgroup but also hinder their ability to advance – and possibly even risk their jobs. This DVD provides a solid basis to improve the situation.
Bullying vs Harassment: Understanding the Differences and the Legal Significances for Employees – An HR Web Advisor Webinar (2014) 1 DVDThe webinar will cover the similarities and differences in workplace bullying and illegal harassment and their legal significance; the damage caused by these behaviors and making a business case for ending them; understanding these behaviors as a social phenomenon, including traits of perpetrators and targets; three organizational cultural factors that allow negative behaviors to thrive.
Upcoming EventsMore events coming soon!
EREO PublicationsFall 2016 EREO Newsletter
Preventing Harassment and Discrimination on Campus
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