MySpartanJob.com FAQ’S
Applying:
What types of jobs are offered on campus?
There are many different jobs offered depending on which departments need student workers for the semester. The jobs vary from office work to building maintenance. To see a list of jobs offered, visit MySpartanJob.com. New jobs are posted each week.
Is there a listing of available jobs on campus?
Yes, MySpartanJob.com provides the listing on open jobs on campus. View the right navigation window and select "View Current Jobs" to see the list that is displayed with the newest job posting at the top.
How do I apply for a job on campus?
First, go to MySpartanJob.com. On the right hand side of the screen, click on Create/Edit Application. A new page will load and on the left hand side of the screen, click on Create Application. Follow the directions and complete the entire application. After the application has been saved and the username and password have been written down for future reference, go back to MySpartanJob.com and click on View Current Jobs on the right side of the screen. Click on the job to apply for then click on Click Here to Apply. Type in the correct username and password and apply the application to this job.
Are supporting documents required with my application?
Sometimes supporting documents, such as references or a cover letter are required for a job. This information will be found on the job listing. However, it is always good to include these items just for good measure.
Can one application be applied to more than one job?
Yes. Applications will be saved under the specific username and password submitted. At any time, access to this application is available by clicking on the Create/Edit Application link. Periodically, an application may need updating so that it will be current.
Does my application in MonsterTRAK get moved to MySpartanJob.com?
Unfortunately, applications created in MonsterTRAK are not transferable to the USC Jobs system. Go to MySpartanJob.com to create an application. Select the temporary application.
I would like to work in the Dining Services area; how do I apply for those jobs?
Sodexo is an external company contracted to provide USC Upstate dining and food services. Sodexo does employ Upstate students. To apply for a job with Sodexo, visit the Sodexo office in the lower level of the Campus Life Center building.
Are there any jobs that I can apply for that will help me with my major?
A complete list of all jobs available on campus is located on MySpartanJob.com. Some jobs that are pertaining to a specific major are filled by a professor and not posted. Check the web site and also ask professors or advisors if they have anything available.
What should I do after I apply for a job?
After an application is complete, submit any supporting documents required. Introduce yourself to the employer. This helps the employer put a face with a name and shows that you are interested in the job. Also, log back in to see the status of the application. This will tell if the job has been filled or if the application is still under review by the department.
Payment Issues:
What can I expect the pay to be?
Just like any job, the amount of pay will be determined by the department. This will be based on experience and the type of job. Minimum wage is $7.25 effective July 24, 2009.
How will I get paid?
It is required that all USC Upstate employees, including students set up direct deposit. This can be done through VIP as an employee; click on the EMPLOYMENT tab and then on the Direct Deposit link. Until direct deposit is complete, a printed check will be issued for pickup at the Cashier's Office in the HEC building.
I don’t have a checking or savings account; is there a bank on campus?
Carolina Collegiate Federal Credit Union has an office here on the USC Upstate campus. The office is located in the Stockwell Administration Building room 326.
When do I get paid?
USC Upstate pays people on the 15th and the last day of every month. If this date falls on a weekend, you will be paid the Friday before.
Where can I find a copy of the pay schedule?
The pay schedule is located on the MySpartanJob.com website in the links on the right side. A hard copy can be found in the Human Resources office on the 3rd floor of the Stockwell Administration Building.
Are student positions ever eligible for pay raises?
This depends upon the job. However, most employers do reward exemplary work with a pay raise.
When should my hours be entered?
Hours should be entered before the beginning of the next week (before Sunday morning) to ensure payment on time. However, it is best to go ahead and enter these hours after the last day of work that week.
Where can I find my pay stubs?
Pay stubs are available through the Employee login in VIP; click on the EMPLOYMENT tab and then on View Past Paychecks.
What if I cannot find my paycheck?
First paychecks sometimes go to the Cashier’s office in the HEC if direct deposit has not been set up on time. Check there first and if not there, contact Myra Segars-Szustak at 864-503-5323.
Who do I contact if my paycheck/direct deposit has not come through?
First, make sure that all necessary paperwork is completed and all of hours in ITAMS have been submitted. If this was done correctly and there is still a problem, please contact Myra Segars-Szustak at 864-503-5323.
ITAMS:
What is ITAMS?
ITAMS is a program that USC Upstate uses to allow employees to enter their hours and have them approved by their supervisor.
I cannot login to ITAMS. What do I do?
First, make sure all necessary paperwork is completed and a week has passed, since completing the paperwork, for processing. Reset the pin in VIP to something that is not a birth date and then wait 24 hours and try to login again. If this was done correctly and you still cannot log in, please contact Myra Segars-Szustak at 864-503-5323.
How do I enter hours?
To enter hours, Upstate uses a system called ITAMS. This can be accessed through the links on MySpartanJob.com on the right side of the page. Log in to ITAMS using the correct social security number and VIP 4-digit pin. Then, click on Add Time Code in the upper right corner. Select the appropriate work week from the drop down box at the top. Fill in the boxes with the hours worked and then click send for approval. This will send the timesheet to the correct supervisor to be approved. Once approved, the hours are extracted for payroll.
What do I do if my supervisor did not enter/approve my hours in time for the correct pay date?
The supervisor can fax the time sheets from ITAMS to Myra Segars-Szustak at 5350. A pay advance of no more than 80% of the original check can then be issued.
Who do I contact with problems with ITAMS?
First, make sure all necessary paperwork is complete and all hours have been submitted in ITAMS. If this is done correctly and problems persist, please contact Myra Segars-Szustak at 864-503-5323.
Work Study:
How do I get Work Study?
Work Study is granted based on completion of FAFSA and income.
How do I know if I have Work Study?
To find out about work study, access VIP using option #2 then selecting Financial, or contact the financial aid office on campus.
Must I have a work-study award to get a job on campus?
No. Some jobs designate that only students with work-study awards should apply. Typically, there are on-campus job postings for both students with work-study awards and students without work-study awards.
What does it mean if a job is Work Study?
This means that only students who have the work-study award will be considered for the job. If work study is available, the student will receive a full paycheck just like anyone else, but the employer pays 25% of it and the federal government pays the remaining 75% of it.
If I am awarded work-study, is there a time requirement on how soon I find a job and begin working?
The federal work-study awards will expire 30 days after the first day of class each semester if a student has not found a job. Contact the Financial Aid office for more details.
I have been awarded work study; do I need to find a job?
Yes. Apply to postings the same way that non-work study students do. Use the MySpartanJob.com website. Note that the federal work-study award will expire 30 days after the first day of class each semester if a job is not found. Contact the Financial Aid office for more details.
Am I guaranteed a job on campus if I have been awarded Work-Study?
No. Having a Work-Study award is an opportunity to work, not a guarantee.
Are there jobs that students with a work- study award should not apply?
Students with work-study awards are not limited to jobs that indicate work-study. Students with work-study award may apply for any job but may be first pick for specifically indicated work-study jobs.
I do not have a work-study award; can I apply for a job that specifies work-study?
The department posting the position is seeking only students with work-study awards.
VIP:
How do I log in to VIP as a student employee?
Complete the required I-9 and W-4 Forms. If they have completed them, wait one week for forms processing, then login using the correct social security number and pin in STEP 3 on the VIP home page. The 4-digit pin will be the birth month and year. Change the pin when prompted. Not changing the pin after 30 days will result in being locked out of VIP.
How do I reset my pin number if I cannot remember it?
Please contact Myra Segars-Szustak in the Human Resources office at 864-503-5323.
I changed my VIP student employee pin but I cannot login to ITAMS. What should I do?
After a VIP pin number is changed or reset, a 24 hour wait period is required before access to ITAMS is allowed.
My student VIP record has incorrect or 9999 for birth date. What should I do?
The Admissions office on campus will correct this problem when given the original birth certificate.
My student VIP record has incorrect Social Security Number. What should I do?
The Registrar’s office will correct this problem when given the original Social Security Card.
How do I set up Direct Deposit?
Log on to VIP as an employee by entering the correct birth date, month and year, into the STEP 3 box. Change the pin when prompted. Not changing the pin after 30 days will result in being locked out of VIP. Click on the EMPLOYMENT tab on the left side of the screen. Then click on the Direct Deposit link and follow directions. The routing number and account number should be located at the bottom of checks issued by your bank.
How do I find out how much I make an hour?
This information can be found through VIP. It will be up at the top of the pay stub. Also, supervisors should know this information.
General:
What is MySpartanJob.com?
MySpartanJob.com is the new source for on-campus student employment. Students can browse jobs and create an application all from the comforts of their home or dorm room.
Why should I work on campus?
Working on campus has many benefits. The departments realize the importance of school first and will work around class schedules. Pay rates are competitive with other local businesses. Working on campus will save you valuable time and gas. It gives you great job experience to use on future resumes. This will also help you network with the faculty and staff. These people may one day be the reference to get you that future job.
What paperwork do I need to fill out before starting work?
It is mandated by the federal government that all employees fill out an I-9 and W-4 Form no later than the end of the first day of work. To ensure enough time to get paperwork processed and the employee is paid on time, come to the Human Resources office in the Stockwell Administration Building as soon as hired. Tell the receptionist that you need to fill out these forms and the receptionist will start the process, to later be finished with Myra Segars-Szustak. In order to complete these forms, an original Driver’s License, Student ID, or other form of picture identification AND either an original birth certificate or social security card is needed. Payment cannot be made until after the paperwork is done and processed.
Upon hire, where do I go to complete I-9 and W-4 Forms?
Please come by the Human Resources office on the 3rd floor of the Stockwell Administration Building to complete the forms. Tell the receptionist that you need to fill out these forms and the receptionist will start the process with you to later be finished with Myra Segars-Szustak. In order to complete these forms, an original Driver’s License, Student ID, or other form of picture identification AND either an original birth certificate or social security card is needed. Payment will not be made until after the paperwork is done and processed.
How often do I need to renew my paperwork with Human Resources?
The paperwork filled out at the beginning of work, the I-9 and W-4, expires every three years. Please make sure it is up-to-date before starting work each semester.
My supervisor asked me to read, discuss, and sign a Confidentiality Agreement, is this required?
Yes. Students are an integral part of USC Upstate. When working, you will be exposed to information that is confidential in nature. Student, departmental, and institutional integrity is paramount.
Can I work more than one job on campus?
Many students work multiple jobs on campus. This all depends on scheduling conflicts with classes and a current job. It is advised to put education first and not become overwhelmed. If a work-study award has been granted, the employee can work more than one job as long as the set hours and possible earnings are not exceeded.
How many hours will I work every week?
This will vary depending on need and class schedule.
If I am from out of state, what do I list as my ‘permanent address’?
List the out of state home address as the permanent address. This is the address your W-2 will be sent to.
Where do I learn more about financial aid?
Review the Financial Aid Office pages on the Upstate webpage for information or visit the Financial Aid office in the HEC.