Comprehensive Standard 3.8.3
The institution provides a sufficient number of qualified staff—with appropriate education or experiences in library and/or other learning/information resources—to accomplish the mission of the institution. (Qualified staff)
The library employs 11 full-time plus 1.5 FTE part-time library faculty with earned Master in Library Science degrees from master’s programs accredited by the American Library Association (ALA). The library also employs14 full-time plus .5 FTE part-time support staff, and student workers to provide a wide range of library services, including reference, information literacy, collection development, acquisition, cataloging circulation, reserves, interlibrary loans, and computer lab support. Additional technical support comes from staff members of the University of South Carolina Thomas Cooper Library in Columbia who perform cataloging and processing for select materials. These include the books designated for the Juvenile collection and DVDs.
Each academic unit on campus is assigned a library faculty liaison who works with the individual unit to identify materials for purchase as well as provide information literacy instruction and unique services as each unit requires. Each library faculty member also participates in staffing the reference desk.
During fall and spring semesters, the main university library is staffed seven days per week for a total of 87.5 hours. Reference services are provided 82.5 hours per week. The University Center Greenville (UCG) Library is open 66.5 hours per week withUSC Upstate library faculty onsite to provide reference service 30 hours each week. When library faculty are not onsite at the UCG library, the students and faculty have remote reference service available via telephone, e-mail, and instant messaging using MEEBO.
Two library faculty members also physically staff the reference desk at the Greenville Campus four days each week (Monday – Thursday). All library faculty are available to teach information literacy classes at the Greenville campus dependent upon their liaison areas and the classroom faculty’s request. The library staff at the Spartanburg campus also ensure that all databases are accessible to the Greenville Campus as well as catalog and process materials designated for that onsite library.
The library faculty roster and credentials are presented on a SACS template but are also available through the Faculty Credentials Database. Library staff are presented only on the SACS template.