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Housing and Residential Life Staff

All housing and residential life staff can be reached by calling the HRL Office at 503-5422 or via the HRL staff email.

Mandy WhittenMandy WhittenDirector of Housing and Residential Life
In Mandy's role as Director of Housing and Residential Life, she oversees all aspects of our department including contracts, assignments, programming, facility management and summer conferences. She is also responsible for short and long-range planning for the department.
Shannon ColemanShannon ColemanAssistant Director 
Palmetto House
Shannon is the Assistant Director for the Palmetto House at USC Upstate. Outside of helping run Palmetto House operations, she works with student employment, specifically Resident Advisor and Desk Assistants. She is also in charge of training, development and appreciation for the department, but a lot of her focus is on the Resident Advisors. She is also the Co-Advisor for the Residence Hall Honor Council. If you have any questions about student employment, please feel free to contact her.
Michael UcciDaniel FrancisAssistant Director
Magnolia House 
Daniel is the Assistant Director of Magnolia House. He works with RHA and summer conferences. Contact Daniel if you are looking for opportunities to get involved with RHA or be a summer conference assistant.
No ImageDaphnie GlennAssistant Director 
The Villas
Daphnie is one of three Assistant Directors of Housing and Residential Life at USC Upstate. She advises and oversees our very first Living Learning Community for Leadership and Service, as well as the Residential Hall Honor Council. In addition to these duties, she assists with the management of Sparty's Den. Contact Daphnie if you have any questions about campus living.
Sonya HallSonya HallBusiness Manager
Sonya manages the financial operations of the Housing and Residential Life department. She collects in-person payments for application fees and for advance room deposits. If you have any questions regarding a hold on your account or how to make a payment, please contact her.
Laura SlusherLaura Slusher, Housing Operations Coordinator
Laura is responsible for housing application processes, making room assignments, and managing the daily operations of the office. She is a good person to contact if you have general questions about living on campus or the application process. 
Karla GolpeKarla Golpe, Office Manager

Karla's responsibilities include assisting students and parents with questions about campus housing. She can help with issues such as lockouts, guest parking tags and mailbox questions. She is also the point-person for Sparty’s Den reservations. Please contact her if you have any general questions or if you wish to reserve Sparty’s.

KenCrocker2017ResizeKen Crocker, Maintenance and Custodial Supervisor 
Ken is responsible for all aspects of maintenance and custodial activities for the Housing and Residential Life department. This includes ensuring rooms are ready for Opening Day and that all work orders are addressed in a timely manner. Ken has over 10 years of experience in building and grounds maintenance from another state agency and uses this expertise daily. Ken is a good person to contact if you have a maintenance concern or if you would like to be part of the maintenance team as a student worker .
Joel GreeneJoel GreeneMaintenance Technician
Joel is responsible for completing work orders and general maintenance in the Housing & Residential Life area.  He is energetic and enjoys interacting with everyone around him.  He has a strong background in HVAC work.  His other areas of expertise also include electrical and plumbing work.  He enjoys playing sports in his free time.
Bill Fry

Bill Fry, Maintenance Technician
Bill is responsible for completing work orders.  His areas of expertise include HVAC and general plumbing.  He enjoys interacting with students and helping them with their maintenance issues.   


Katrina Scurry, Custodian
Katrina is responsible for the daily upkeep of all residential common areas. She has been a valuable part of the Upstate Housing and Residential Life team ever since her arrival in 2015. Katrina has a welcoming disposition and always has a smile ready for everyone she encounters.